Shipping policy

Delivery

Lower Mainland, Vancouver to Chilliwack: free delivery on orders of $150 or more. Orders under $150 are a flat $20.

Squamish and Whistler: $25 flat rate on every order.

Pickup: free from our warehouse at 3737 Napier Street, Burnaby, BC V5C 3E4, by appointment. Ready within 3 business days.

Delivery time: every order, retail and wholesale, arrives within 3 business days.

Where we deliver: Vancouver, Burnaby, Richmond, North Vancouver, West Vancouver, New Westminster, Coquitlam, Port Coquitlam, Port Moody, Surrey, White Rock, Delta, Ladner, Tsawwassen, Langley, Maple Ridge, Pitt Meadows, Mission, Abbotsford, Chilliwack, Squamish and Whistler.

Wholesale orders must meet the $300 minimum and are delivered within the Lower Mainland only.

Claims

Any damages or other issues must be reported within 24 hours of receiving your order. Email donny@theitaliangrocer.ca and we will make it right.